Moments of Magic: Be a Star With Your Customers & Keep Them Forever

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$17.39
UPC:
9780963782021
Maximum Purchase:
3 units
Binding:
Hardcover
Publication Date:
2012-10-10
Author:
Shep Hyken
Language:
english
Edition:
Edition Unstated

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Product Overview

Shep Hyken's #1 seller! This is a clearly written, easy-to-read, easy to understand guide to customer service, and is for anyone in any job. Filled with information, techniques, and stories, it will teach you and everyone in your organization to deliver excellent service to your internal and outside customers.

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